In one word — service. With RBI, your business is not just a client number. Our success is in your success. Your people are our people. We’re here to make sure they get what they need, whether that’s understanding the healthcare needs of specific individuals, battling providers on your behalf to resolve issues, or helping setup flexible spending accounts for children or other dependents. You’ll work with a dedicated representative who will work with you as your company grows — not some 800 number where you’ll get passed around. You always know who to reach out to — and frequently beyond the standard 9-5! We’re here when you need us.

Now, more than ever, the benefits world has become increasingly more complex. Employees want more. Government regulations, both at the state and federal level, mandate companies provide more. Navigating the rules, the plans, and the costs is challenging — and they change every year! You need a broker and a benefits offering that can adapt and stand the test of time year after year.

You don’t need to be a Fortune 500 company to need to provide benefits. We work with companies of all sizes. Whether you’re a few people or a few hundred people, we’ll work with you to put together a comprehensive and attractive benefits package for your employees.

Actually, using a benefits broker is no cost to the business client! Brokers have agreements with providers, so there is no out-of-pocket expense for their services!

This is where a good broker makes a difference. Some brokers will try to push you towards vendors that benefit the broker, not the client; or try to upsell you products that your company doesn’t need. A good broker will always provide you with multiple quotes for benefit services across different vendors and will listen to what you, the customer, has to say. They’ll research answers to detailed questions you have about each offering. As the client, you always need to pay attention to what’s being offered and be conscious of when a broker isn’t hearing what you say or providing what you need.

Not a problem! We work with most major providers and switching is easy! You can generally maintain your same benefits portfolio and we’ll help you manage it! Some providers require a short period of time for the switch to take place (i.e. – end of month), but it’s a simple and easy process to continue what you have with RBI!

Absolutely. You do not need to wait until your benefit year runs out. You can switch brokers at any time, though some providers have a transfer period (i.e. end of the month) before the new broker can be listed as your broker of record.

We’re online! We leverage an online brokerage platform that we customize for each client. Once you sign up, we’ll initially collect information from you about your company and employees and we’ll do all the setup. Then as new employees come on board, either you or your RBI representative can enter them into the online system. New Employee Enrollment and annual Open Enrollment are all done online. Employees make their benefit selections through the web interface, which displays your company branding and logo, and we take it from there!

Yes! We are a full service licensed brokerage firm serving Maryland, Virginia, and Washington D.C.